Client stories

Healing Hands

"A Freeman Clarke Principal completed several projects and served as a strategic advisor to the executive leadership team. The first year of integration with our new parent company was successful thanks to Freeman Clarke" Read more

Client story


"The Freeman Clarke team are shaping a new vision for our IT, which will significantly contribute to the value of the business" Read more

Client story


"Freeman Clarke made an immediate positive impact by aligning IT services and business needs – focusing on operational stability, sustainable change, business value, and customer value" Read more

Client story


"The Freeman Clarke model has worked well for our business and puts us in a great place for our future growth plans" Read more

Client story

Gardiners Bros

"Freeman Clarke have challenged us over how we currently work and how we need to adopt new systems and ways of working" Read more

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Murray Uniforms

"Freeman Clarke has become a highly valued partner to us. With their help, we have been able to streamline our business and improve service to our customers" Read more

Client story

The Millboard Company Ltd

"Freeman Clarke’s Principal has become a trusted member of our senior team and has enabled a transformative change" Read more

Client story


"Freeman Clarke provided a valuable lift to our IT and systems leadership. Their Principal has helped us completely restructure our IT, systems, product catalogue, and processes" Read more

Client story


"Freeman Clarke has not only led the specification of requirements and identified companies to help design the UX and UI, but also helped build the team, and develop the overall business strategy for the company" Read more

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Juno Records

"A Freeman Clarke IT leader stabilized our IT systems and websites, then spearheaded a business-wide digital transformation, including warehousing, distribution, online retail, operations, information governance, and finance" Read more

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"Freeman Clarke made IT a strategic enabler, aligned with our business strategy. Hydrock's systems now provide much greater support for staff, reducing wasted time, costs, and problems" Read more

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St Monica Trust

"Freeman Clarke understood our requirements, prioritized our scope, and created a technology strategy that ensured we maximize the business benefits of data assets and technology-focused initiatives" Read more

Client story

Bonhill Group plc

"We needed best-in-class technology leadership in the US and the UK, and so we contacted Freeman Clarke" Read more

Client story

JJS Manufacturing

"A Freeman Clarke CIO has not only helped us with creating a strategic roadmap. He also became a key member of our senior leadership team" Read more

Client story

Diamond Logistics

"The knowledge that Freeman Clarke brought to our business was really essential for us" Read more

Client story


"Freeman Clarke has been instrumental in implementing industry best practices around the management, support and financial management of the IT function" Read more

Client story

Gateley Plc

"The flexibility and depth of experience provided by the Freeman Clarke model has been ideal for us as we’ve grown" Read more

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PPS Equipment

"Freeman Clarke helped design and develop PPS’s own system used daily by hundreds of companies across the sector. There is a strong vision for further development" Read more

Client story

The Wilkes Partnership

"A Freeman Clarke IT leader demonstrated how important it is to have proper support in the IT team, particularly with upcoming projects" Read more

Client story


Refreshed IT infrastructure, putting the network, servers, PCs, email, printers, telephones and security systems onto modern, resilient solutions. The IT systems have gained Cyber Essentials certification Read more

Client story


Brought deep international experience, software development, IT operations, digital strategy, real-world business and proven people leadership skills. Read more

Client story

P&M Group

Improved IT infrastructure, process efficiency, software selection and licensing, cyber security and cyber insurance, computer aided design, websites and telephony Read more

Client story


Freeman Clarke helped BioCity, a pioneering life science incubator, with its migration to cloud-based, site-agnostic solutions, implemented numerous security enhancements, and helped the company to exploit its rich data Read more

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Knights Plc

Supported IT upgrades and integration of acquisitions, carried out reviews of the legal processes. Helped to increase the IT risk management and cyber security capability Read more

Client story

Traffic Group Signals

Implemented a group wide ERP solution, created a new IT infrastructure and found a trusted IT partner in minimal time Read more

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L W Cole

Moved multiple services to cloud and established the requirements for a new ERP system, supported the transition to a more efficient and functional system including the migration of current data Read more

Client story

At Your Service (AYS)

Led the business through implementation including process and change management, data cleansing, migration from old platform, configuration and extension of functionality, training, testing and go-live planning Read more

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Career Connections

Supported helping source local IT vendors, established project scope and supported during the implementation stage, moved process from Google Mail to Office 365 Read more

Client story

Quanta Dialysis

Developed the commercial target operating model, supported systems and patient portal, enabled all staff to work from home quickly and seamlessly Read more

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Chartered Institute of Taxation (CIOT)

Reduced systems cost through better integration and use of the cloud, implemented a flexible and remote working environment and improved management information Read more

Client story

Turnaround Publisher Services

Freeman Clarke migrated Title Management to a more effective platform and overhauled the purchase order system, bringing it into the 21st century Read more

Client story


Building a system that completely meets the current and future needs of Swiftclean. Increase efficiency and save money in other IT related areas Read more

Client story


Moved the core business applications into cloud-hosted services, delivering better value, performance, and stability Read more

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Established and delivered a market-leading IT strategy to maintaining the highest levels of security and confidentiality Read more

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GRS Roadstone Group

Developed an IT strategy and ensured that their investments in IT were focused and coordinated within the overall roadmap Read more

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Future Biogas

Delivered a seamless network to connect their nine sites, incorporating the industrial computers and providing improved communications for all their remote locations Read more

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Successfully implemented specific multi-disciplinary projects including new technology, cloud-based systems and ensured the company’s regulatory compliance Read more

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Sleaford Quality Foods

Guided the business towards GDPR compliance, revised the Business Continuity Plan and on boarded a new IT Service Provider Read more

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Rendall and Rittner

Helped them navigate a key decision in respect to IT operating platform Read more

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IT roadmap, ERP strategy and international implementation for a rapidly growing, externally-backed business Read more

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Sandberg Translation Partners

STP now has an IT Strategy for growth, including a software development roadmap, policies and procedures, cyber security and business continuity plans Read more

Client story


Agile software development for client-facing software products. Leadership of growth and innovation Read more

Client story


Oversaw the IT aspects of an office move; reduced systems cost through better integration and use of the cloud. Read more

Client story

J Tomlinson

J Tomlinson is an integrated multi-disciplinary business providing construction, repairs and maintenance... Read more

Client story

Crown Golf

A proven IT director to oversee management of costs and risks… Read more

Client story


Real-world strategy, supplier management and operations… Read more

Client story

British Pathé

Expertise to rescue projects and create a secure platform for growth… Read more

Client story

Simplify Digital

The experience to help you lead expansion and prepare for due diligence Read more

Client story


“We are very impressed with Mike and the support he has given to us. His work and detail are proving invaluable to help Sircle deliver their Digital Strategy.”

Anthony Walker, Director.

GHO Capital

“GHO has been working with Freeman Clarke for several years on a range of engagements with several of our portfolio companies. Freeman Clarke have provided pre-deal advice, they have conducted Due Diligence projects, and they have planned and delivered complex systems and digital integration strategies. They are an important and reliable partner and their people have been excellent.”

David Miller, Operating Partner.


“Freeman Clarke have been working with BGF for many years now – providing both fractional leadership to some of our growing portfolio businesses as well as assisting BGF directly with our Tech diligence process, as required. Since we have been working with the Freeman Clarke team we have been introduced to a number of their excellent people. Freeman Clarke have worked hard to understand our needs, are quick to respond and provide first class leaders with relevant skills around the entire country. We look forward to continuing our successful relationship.”

Andy Watts, Portfolio Talent.

Southern Sheeting

“Ian demonstrates excellent leadership skills and has the innate ability to encapsulate complex situations into easily understood courses of action. Ian is wholly ‘bought-in’ to our enterprise and is able to drive projects forward for the betterment of the business. We now need to capitalize on his strategic thinking skills within IT and the wider business. Ian is a pleasure to work with and is a highly respected friend and colleague. I am delighted Ian wishes to continue working with us.”

Tony Hobbs, Managing Director

The FD Centre

“The FD Centre has expanded rapidly in recent years and plans to continue this growth in the future. A scalable CRM system and sales and marketing platform is at the heart of this vision, but we had struggled to get this project underway for many months. Freeman Clarke helped us understand our objectives, clarify options, and turn this into a plan of action. Their Principal directed the project and led us through a potentially difficult product and supplier selection negotiation. As well as the technical aspects, he also deals with the vital tasks of keeping the business objectives in view and everyone on-board. He has the confidence, experience and authority to make this happen and is only interested in helping our business.”

Colin Mills, Chairman, The FD Centre.


“We are a software technology business and have been digitally protecting children in schools and colleges for over 17 years as well as providing services to healthcare, police forces, and other sectors. As an ambitious growth-focused business, we recognized the need for a technology leader, but a full-time role would have been overkill. The Freeman Clarke model suited our needs, and we have been delighted with the outcomes that our quality CTO has driven. His business and strategic focus has been a major factor in positioning us as a technology innovator.”

Derek Allen, Chairman & Co-Founder.


“Keltbray are a £500m specialist construction business that has had a rapid growth trajectory. With the growth of new digital tools we felt we needed some more senior IT specialist advice without necessarily requiring a full time CIO. Steve joined us in August 2019 and as a fractional/part time CIO provided exactly the input required. He has the experience of working as a CIO in several organizations and was able to mentor and guide our senior IT and Business Systems leaders. He helped us make better use of the existing systems we were using instead of acquiring new ones and helped to direct the efforts we were making in developing new systems so that we were getting improved value added.

He also implemented structures to review the priority areas and focus on procurement and implementation in those areas. He is very professional and worked well with all levels of staff.”

John Keehan, Group Deputy CEO, Keltbray.



“Nacro is a charity dedicated to positively changing lives, strengthening communities, enhancing social inclusion, reducing crime, and preventing offending behaviour. With an ever changing social justice landscape, we needed to revisit all aspects of our strategy including the delivery of ICT to support our Staff and our Service Users. Lacking suitable internal resource, we spoke with Freeman Clarke and they seconded a Principal to take over as Head of ICT on a part-time basis. Since then, he has been working with the Executive Leadership Team, Senior Managers and the ICT Team to reposition ICT to better support the charity in a more cost effective manner. Apart from contributing to the overall business and cost reduction strategy, a significant amount of work has been done within ICT to make it more flexible, enhance mobility with our frontline workers and enable the charity to better understand and report on its outcomes.”

Jacob Tas, Chief Executive, Nacro.


Assura plc

“Assura is a leading UK healthcare Real Estate Investment Trust (REIT) listed on the London Stock Exchange.  Assura’s vision is to be the UK’s best developer and owner-manager of primary care property, partnering with GPs to deliver high quality patient care in the community.

Consistently high quality and secure technology services are absolutely critical to the efficient running of our centralised operation and the property management service we provide to our client GPs.  To this end we appointed David as our part-time Freeman Clarke IT Director. David has helped us identify and deliver a series of tactical and strategic initiatives to position us for ongoing service quality and business growth.  The two main areas addressed to-date include a review and improvement of IT security and transition to a totally new IT infrastructure and Managed Service Provider.  Having a part-time, experienced IT Director has enabled us to get traction on some important improvements and deliver with pace and confidence.”

Jonathan Murphy, Finance Director, Assura plc.



“The Pennies vision has always had technology at its heart so, from the beginning, we needed a first class technology leader as a trusted and committed member of the team. Freeman Clarke filled this gap for us and have continued to do so ever since – their part-time model means the price point works very well and given us access to specialist IT expertise we could never have afforded or required on a full time basis. They have set technology strategy, defined solutions and helped us form technology partnerships, as well as contributing to our wider board discussions. Importantly they have felt like a core member of the team and coached others so we even benefited when they were not on site! Their approach has been pragmatic, attentive and focussed. They have had a pivotal role in helping us develop our business model which happens to be in the charitable sector and has already raised hundreds of thousands of pounds.”

Alison Hutchinson, CEO, Pennies.


St Philips Chambers

“St Philips is a rapidly expanding barristers chambers in Birmingham. Last year we completed an acquisition in Leeds and opened a new office in London. This expansion created technical and capacity issues in IT and the small IT team were struggling to manage the change. Freeman Clarke initially provided an IT Director to conduct an IT strategy review to identify if IT was “fit for purpose”. The Board agreed the recommendations from the review and, over the last 10 months, Freeman Clarke have been helping St Philips to deliver these recommendations and support St Philips’ ongoing growth.”

Joe Wilson, Chief Clerk, St Philips Chambers.


“ComXo is a fast growing business providing global switchboard support services to professional service firms across the City of London and beyond. I needed the experience of a full time IT Director, but didn’t want the cost and Freeman Clarke’s model provided exactly what was required. I now have someone on the board that is used to working at that level and who brings a positive and progressive attitude to my technology function. Our switchboard is wholly reliant on our unique technology and over the last couple of years, since we’ve been working with Freeman Clarke, we have taken major strides forward rolling out our Switchboard Anywhere system, removing single points of failure, improving security and delivering projects on time and within budget.”

Andrew Try, CEO, ComXO.

The Delivery Group

“The Delivery Group is one of the UK’s largest ecommerce, retail and postal logistics businesses – delivering over 500 million items per year for a diverse range of B2B and B2C clients including Screwfix, Centrica, Morgan Stanley & J.P.Morgan. Dependable, high quality technology services are absolutely critical to the Group’s dedication to fulfilling client and end-customer promises. To this end we appointed David, our part-time Freeman Clarke IT Director, to work alongside our IT team to prioritise and drive through a programme of IT improvement projects to help position us for ongoing service quality and business growth. These projects included various improvements to: IT Disaster Recovery and Security capabilities, technical Platform configuration and IT Supplier Management. In addition, David identified some strategic considerations to factor into our Group operating model. Engaging with an experienced IT Director through Freeman Clarke, has ensured we have implemented some important projects at a fraction of the cost of employing a permanent member of staff – a great model from which we will continue to benefit.”

Michael Owen, Group CFO, The Delivery Group.


The Big Life Group

David provided invaluable, thought provoking support during our tender process to transition our VDI managed service to a new supplier. As part of Freeman Clarke’s North West team David provided truly independent advice – a trusted partner I would have no hesitation in recommending to other potential clients in need of part-time IT Director support.”

Cazz Ward, Assistant Director, The Big Life Group.

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“As a niche consultancy we’re very dependent on IT – but we simply don’t need and don’t want a full-time IT Director. Freeman Clarke solve this problem. They manage our cost and service issues with our suppliers, and have given us a simple IT strategy that connects our IT investment to our business aims. We have an enduring relationship that’s delivered significant value to us whilst keeping our costs under control. They take our business as seriously as we do.”

John Nevens, Owner/Founder, Bridgethorne.


Pitmans LLP

“Pitmans is a successful, expanding legal firm who need to use IT to improve our internal activities as well as our services to clients. We don’t need a full-time IT director, but Freeman Clarke give us access to a first-class individual for trusted advice, assistance and leadership. They have helped us to reduce our IT costs and improve our efficiency by removing day to day IT issues, and helping us to raise our sights to new ideas and opportunities that IT can offer us.”

Christopher Avery, Managing Partner, Pitmans LLP.



“As a medium sized provider of affordable housing in south London the provision of high quality and reliable IT is key to service provision to over 25,000 customers. With the speed of change in IT provision as well as the changing needs of customers, both internal and external, the need to have a well defined and deliverable strategic direction for IT is paramount. From a value for money perspective employing a full time IT director is neither justified nor needed. The fractional model fits our need entirely and we are able to scale up and down the input we need according to the projects and planning cycles.”

Tim Coppard, Business Partnerships Director, Wandle.


Dovetail Services

“Dovetail provides a complete subscription fulfilment management service to many of the UK’s magazine publishers. Information technology is a critical element of what we do and our bespoke IT systems are central to our business strategy. We needed a leader to take charge of these systems – someone with the expertise, confidence and authority to deliver on our plans and to own and run our IT. Freeman Clarke provided us with options for people which allowed us to choose the right individual who would build the kind of positive and committed culture in the IT team that we need. Freeman Clarke’s IT director got stuck in, addressed a range of short-term issues as well as providing a long-term roadmap. He brings deep experience of software development, data migration and real-world business and people management. He has become a valued and committed member of our senior team.”

Rupert Miles, Managing Director, Dovetail Services.

Grangewood Builders

“For over 20 years, Grangewood has been applying its expertise, craft and passion to the refurbishment of some of London’s most impressive and important residential buildings. In 2015 we embarked on an ambitious growth plan and needed to ensure our IT was fit for purpose so we decided to bring in an expert IT Director. Freeman Clarke was the obvious choice, given their reputation, and Alan started working for us as our IT Director to lead a review and upgrade of our IT systems. In 2016 we moved offices and implemented a number of significant upgrades to our systems, processes and organisation. We are particularly impressed with the way that Alan has integrated with our team, led the technology selection process and managed our IT suppliers”.

Emma Maile – Director, Grangewood

Nottingham Trams

“Martin is a pleasure to work with and I would have no hesitation in recommending him. He is very hard working, organized and always meets targets. He is very good at working on his own initiative which is great for me as my time is limited and I know that he will make contacts and get things done without me necessarily having to be involved. I am not very IT literate and he always explains things in a way which I can understand which is great”.

Johanna Williamson, Finance Manager, Nottingham Trams

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“On3 is a successful professional services business but we wanted to differentiate ourselves and increase our value by creating a new technology product for our customers. I needed someone to help me develop this vision, the commercial model, and then to turn this into reality. Freeman Clarke provided detailed technical knowledge and the business focus to make all this possible. From the outset, they felt like part of the team and have helped drive and contribute to all aspects of our success. We now have a thriving new business which would simply not otherwise have been possible.”

Jill Foley, Managing Partner, On3

The Spring Partnership Trust

“Getting the best IT in place to support the organisation is a vital part of our strategy to deliver better pupil outcomes. We needed expert IT leadership and Freeman Clarke were able to provide that. David worked with our leadership team and has quickly understood our organisation, developing a specification for our IT needs.”

Jo also commented that;

“He ran a process to consolidate our multiple IT suppliers which gives us the IT support we need, with vastly improved service levels and better value for money. David has also developed an IT supplier partnership to help develop and deliver ICT strategy consistently across all the schools in the Trust.”

Jo Brinkley – CEO, The Spring Partnership Trust

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