Client Stories

BioCity LabBioCity

BioCity is a pioneering life science incubator and business collective providing efficient working space for the curious, the pioneers and the radicals who go toe-to-toe with global healthcare challenges.

BioCity has been a client of Freeman Clarke for several years. BioCity had been uncomfortable with the service from their primary IT service provider and contacted independent IT leaders Freeman Clarke.

The first exercise was to define a service solution that aligned with business requirements, to select a new provider, and to transition the services. Dave Martin, one of the experienced IT Directors from the Freeman Clarke team in the Midlands, was appointed as BioCity’s fractional IT Director to accomplish this exercise. He has gone on to be become a trusted business advisor.

Following the initial activities, the relationship between BioCity and Freeman Clarke has steadily deepened. Dave has worked with the BioCity team to evolve its IT strategy so that it aligns with the business strategy. Based on the agreed strategy, the team then implemented several key projects.

These include: migration to cloud-based, site-agnostic solutions; implementing numerous security enhancements; and helping the company to exploit the rich data it has built up over the years. The company is now highly data driven and is seeing the benefits in terms of better decision making and more predictable outcomes.

Paul Oliver, CFO commented:

Having Dave on board has given us confidence that our IT investments are properly aligned to both business and IT strategy and that our growth plans and ever-changing customer needs can be accommodated.”

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Graeme Freeman
Co-Founder and Director

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