Custom Software and Digital

The complexity and cost of architecting and designing software, assembling the team, selecting suppliers, and launching the product is so great it can be overwhelming.

But our people (we call them “Principals”) are experts in custom software projects.

Build business value with custom software

For some clients, we oversee software that allows them to radically alter how they work internally. This can massively reduce costs, improve cycle times, or transform customer service.

For example, new technology allows you to create software bots to reduce the burden on customer service teams. AI and machine learning can improve business performance from procurement to customer recommendation engines. Data analytics allows you to understand and visualize information to improve decision-making and empower managers.

For some clients, we help create software to build entirely new revenue streams and differentiate them in crowded marketplaces.

We are experienced business people who understand software

Many of our Principals are experts in software development for internal systems or for commercial product development.

We ensure the system strategy is clear and oversee the architecture and design decisions.

We recruit a team or find a development partner, ensure they follow engineering best practices, and oversee rigorous project management and testing.

The software is just part of the recipe

For internal systems they will also, of course, oversee user engagement, and changes to process and organization where necessary.

For commercial products we take part in discussions about pricing, partnerships and other “go-to-market” questions.