The Millboard Company Ltd is a family-run business that has been marrying British craftsmanship to the inspiration of nature since 1976. Millboard is based in Coventry and London and was one of the LSE’s “Companies to Inspire Britain” in 2020.
As part of Millboard’s growth strategy, the company engaged a Freeman Clarke IT leader to provide vision, strategy, and proactive leadership for its digital transformation pillar, including SAP improvements, process changes, and to address underlying reliability and cybersecurity concerns.
Dave Martin, from Freeman Clarke’s West Midlands team, has taken an active, hands-on leadership role in helping to improve almost every area of Millboard’s business.
“Freeman Clarke’s Principal has become a trusted member of our senior team and has enabled a transformative change. Our processes and systems are now well-defined and structured, and we can progressively improve how our business operates. Business improvements that used to be complicated are now often simple — for example, pricing changes that used to take months can take just days.
Our IT function and suppliers are now well-managed, and we have much more confidence in our backups and security, and, even though we recently suffered a major connection disruption, we sailed through with minimal disruption.”
—Jerry Douglass, CEO, The Millboard Company Ltd.
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