Client Stories

Client Stories > Business & Professional Services > Knights Plc

Knights is a fast-growing legal and professional services business with over 930 professionals delivering high-quality services to over 18,000 clients from 13 offices and ranked within the top 100 law firms. Knights is one of the first legal businesses to adopt a corporate structure and to attract private equity investment.

In 2018, Knights listed on the AIM market and continues to scale profitably and rapidly through both acquisition and organic growth. Since February 2020, Knights was added to the FTSE AIM 50 Index.

Knights engaged with Freeman Clarke after reading a paper published by Freeman Clarke on how IT could be used effectively to overcome some of the challenges facing legal firms. In May 2014, Andrew Hart started working with Knights, initially to assess the current IT capability in the context of an ambitious, growing legal services provider.

The objective was to help the Knights IT team to facilitate rapid scaling of the organization, and to coach the team so that they were able to support the continually growing business.

In addition to mentoring and coaching, Freeman Clarke reviewed the core Practice Management processes and IT systems to identify and resolve areas that might be a bottleneck to scaling. Among other activities, they planned and supported IT upgrades to provide additional capacity and performance, supported the integration of a number of acquisitions, carried out reviews of the legal processes with a view to enabling more effective IT support, and helped to increase the IT risk management and cybersecurity capability.

CEO David Beech said:

“Freeman Clarke has been our trusted IT advisor and has helped us to develop the IT capability to support our profitable growing legal services business”