Online Service Delivery: Adding after sale value

New tools have made it much easier and cheaper to deliver information, offers, and new services to customers after they buy. Our IT and technology experts discuss new ways to add value after the purchase is done.

[Watch the full Online Service Delivery video here]

Online service delivery series:

Part 1: Ecommerce in the mid-market: The new normal

Part 2: Adding after sale value

Part 3: What it really comes down to…

Part 4: Don’t forget job satisfaction

 

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