Financial Services is a broad and diverse sector. Our clients include insurance brokers and reinsurers, consultancies, financial advisors, investment managers, payment processors, financial process outsourcers, funding platforms, small banks, investment houses and fintechs.
For any ambitious mid-market business in financial services, the following are key areas for IT, systems and digital strategies:
Risk and compliance. Regulations are complex and technical areas like data management and cyber security require expert and experienced judgment and leadership.
Streamlining the back office. Integrated systems and up-to-date, accurate reports are the basis for effective operations and good customer service. They are also the foundation for use of advanced technology like AI and ML.
Transforming the digital customer experience. Consumers and business customers both expect to find, select and engage with all aspects of financial services online. Increasingly, the quality of the digital experience is the brand experience.
Evolution and disruption. New entrants — typically specialist fintech businesses — are able to move faster, without legacy problems, and are transforming markets and consumer expectations.
Getting these areas right requires careful management and planning but, above all, it requires a competent, expert IT leader. We specialize in Financial Services, and our team has impressive leadership experience in this sector.