Client stories


We’ve helped hundreds of mid-market businesses drive growth with technology.


To find out what they have to say about us, browse below or use the pull-down menu to select your sector.


‘I can’t recommend Freeman Clarke highly enough. It was great to have someone who knows not only the pitfalls to avoid, but also how to take a pragmatic approach to speeding things up’ Read more

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Areen Design

‘We had the confidence to embark on a programme of investment and renewal that we simply could not have achieved otherwise’ Read more

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'Leveraging digital technologies to win and serve clients, and to drive and maintain further efficiency, is at the core of future growth and value' Read more

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'With e-bate’s new platform, costs are lower, whilst they’re still able process the scale and volume of their next generation of customer' Read more

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Dart Tool Group

'DART is now in a position where we can quickly scale our systems to meet the needs of our customers and the business' Read more

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Assetz Capital

‘Freeman Clarke’s Principal shored up cyber security and improved communication between teams, so that the tech strategy supported the business goals, and the business team had a better grasp of technical issues’ Read more

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Southern Sheeting

'A new CRM is on the way, plus we’ve opened a new depot as part of a nationwide expansion plan. Without Freeman Clarke on our side, none of this would be possible' Read more

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‘We realised we needed expert help to advise us about technology, take ownership on behalf of the Board, and help us with the selection of products, services and suppliers' Read more

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South East Fabricators Ltd

'We knew what we wanted to achieve but found it difficult to engage with the right suppliers. Freeman Clarke handled all that for us and guided us through the selection and implementation.' Read more

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New York Cruise Lines

‘Hiring Freeman Clarke was a smart move. They knew what we needed and got us the right person on the first try' Read more

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‘The support we received from Freeman Clarke helped expedite and elevate our IT integration transformation project' Read more

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Not only did Freeman Clarke provide ImOn with an outstanding interim CIO, but also a person who aligned with ImOn’s culture and fit right into my senior staff. ImOn is off to a great start thanks to David and Freeman Clarke. Read more

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Working with Freeman Clarke has made Sircle safer and more efficient. 'We’re able to go after more complex projects with confidence.' Read more

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Boundless UK

‘Our Freeman Clarke IT leader brings an objective external viewpoint to the table. He can say things others may be unwilling to, and we see huge value in that’. Read more

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YFM Equity Partners

'Freeman Clarke have implemented substantial improvements in YFM’s IT infrastructure, cyber resilience and systems controls' Read more

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Sussex Beds

‘Freeman Clarke is extraordinarily beneficial in helping us evaluate what the business needs, what systems are available, and how to assess suppliers. It’s been a revelation, and we’re avoiding so many potential problems having a Freeman Clarke IT leader on our team.’ Read more

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Health Economics and Outcomes Research Ltd (HEOR)

'Freeman Clarke's Principal has been an invaluable partner and critical friend at a time of significant growth and investment for our business' Read more

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Healing Hands

'A Freeman Clarke Principal completed several projects and served as a strategic advisor to the executive leadership team. The first year of integration with our new parent company was successful thanks to Freeman Clarke' Read more

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'The Freeman Clarke model has worked well for our business and puts us in a great place for our future growth plans' Read more

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Gardiners Bros

'Freeman Clarke have challenged us over how we currently work and how we need to adopt new systems and ways of working' Read more

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Sandberg Translation Partners

'STP now has an IT strategy for growth, including a software development roadmap, policies and procedures, cyber security and business continuity plans' Read more

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'Freeman Clarke provided a valuable lift to our IT and systems leadership. Their Principal has helped us completely restructure our IT, systems, product catalogue, and processes' Read more

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The Millboard Company Ltd

'Freeman Clarke’s Principal has become a trusted member of our senior team and has enabled a transformative change' Read more

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Murray Uniforms

'Freeman Clarke has become a highly valued partner to us. With their help, we have been able to streamline our business and improve the service to our customers' Read more

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'Freeman Clarke has not only led the specification of requirements, identified companies to help design the UX and UI, but also helped build the team, and develop the overall business strategy for the company' Read more

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Juno Records

'A Freeman Clarke IT leader stabilised our IT systems and websites, then spearheaded a business-wide digital transformation, including warehousing, distribution, online retail, operations, information governance, and finance' Read more

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St Monica Trust

'Freeman Clarke understood our requirements, prioritised our scope, and created a technology strategy that ensured we maximise the business benefits of data assets and technology-focused initiatives' Read more

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'Freeman Clarke made IT a strategic enabler, aligned with our business strategy. Hydrock's systems now provide much greater support for staff, reducing wasted time, costs, and problems' Read more

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Diamond Logistics

'The knowledge that Freeman Clarke brought to our business was really essential for us' Read more

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JJS Manufacturing

'A Freeman Clarke CIO has not only helped us with creating a strategic roadmap. He also became a key member of our senior leadership team' Read more

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Gateley plc

'The flexibility and depth of experience provided by the Freeman Clarke model has been ideal for us as we’ve grown' Read more

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PPS Equipment

'Freeman Clarke helped design and develop PPS’s own system used daily by hundreds of companies across the sector. There is a strong vision for further development' Read more

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The Wilkes Partnership

'A Freeman Clarke IT leader demonstrated how important it is to have proper support in the IT team, particularly with upcoming projects' Read more

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'We would not be where we are now without Freeman Clarke's guidance and support'  Read more

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'Freeman Clarke provided us with the perfect individual to be our CIO. He quickly connected with Exigent’s high-energy culture and helped to get colleagues excited about the possibilities of change' Read more

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'The Freeman Clarke team are shaping a new vision for our IT, which will significantly contribute to the value of the business' Read more

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P&M Group

'A Freeman Clarke IT leader improved IT infrastructure, process efficiency, software selection and licensing, cyber security and cyber insurance, computer aided design, websites and telephony' Read more

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'BioCity is now highly data-driven and is seeing the benefits in terms of better decision making and more predictable outcomes' Read more

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Knights Plc

'Freeman Clarke has been our trusted IT advisor and has helped us develop the IT capability to support our profitable, growing business' Read more

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Traffic Group Signals

'Freeman Clarke delivered what we believed was a mammoth task within our timescales, with no drama. Fantastic' Read more

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L W Cole

'A Freeman Clarke IT leader moved multiple services to the cloud, established the requirements for a new ERP system, and supported the transition to a more efficient and functional system, including the migration of current data' Read more

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At Your Service (AYS)

'AYS now has integrated IT systems that will enable growth and the flexibility to adapt to our sector's continuous change and disruption' Read more

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Career Connections

‘Freeman Clarke has been our trusted advisor in all IT-related matters. The team spent time understanding the business and designing an IT strategy. They then supported us in executing this strategy' Read more

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Quanta Dialysis

'The Freeman Clarke model has worked well for us at a crucial phase, ensuring progress from product development to commercial launch, and creating a stronger, more secure IT environment' Read more

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Chartered Institute of Taxation (CIOT)

'Freeman Clarke led and supported us through our IT systems transformation, ensuring we now have the right platforms in place to engage with all our stakeholders in a more dynamic, digital environment' Read more

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Turnaround Publisher Services

'Freeman Clarke have overhauled our purchase order system, is driving down costs wherever possible, and is raising efficiency through process improvements, dragging us into the 21st century' Read more

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'Freeman Clarke have been instrumental in implementing industry best practices around the management, support and financial management of the IT function' Read more

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'We needed an independent expert to get to know us, understand us, and challenge our thinking through digital innovation' Read more

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'The Freeman Clarke fractional model has served us very well’ Read more

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Queen Alexandra College

'We have a roadmap for the next few years that is cost effective, structured, and deliverable thanks to our Fractional IT Director' Read more

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'It was vitally important that our IT strategy and delivery were led by an expert who understood our values' Read more

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GRS Roadstone Group

'Having an IT Director with previous experience in the sector has given us the confidence to make significant investments in systems, putting us at the leading edge of our industry' Read more

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Bonhill Group plc

'We needed best-in-class technology leadership in the US and the UK, and so we contacted Freeman Clarke' Read more

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Future Biogas

'Engaging a Freeman Clarke Principal as our part-time IT Director, at Board-level, has proved extremely worthwhile' Read more

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'The IT leader's ability to pick up on our industry's complex technology, combined with his capabilities, resulted in Immunocore being in a stronger, more secure IT environment' Read more

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Sleaford Quality Foods

'The Freeman Clarke model works well for our business, providing us with access to a senior IT Leader who helps us achieve our ambitious goals' Read more

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Rendall and Rittner

'Our Freeman Clarke IT Director made what felt like full-time impact even though he was in fact dedicated to us two days per week' Read more

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'Our involvement with Freeman Clarke came at a crucial phase. We needed a serious IT director to review our IT and our IT suppliers, and to help us grow our production and distribution capabilities' Read more

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'As our bespoke software became more complex, we needed an IT Director to oversee suppliers and software development roadmaps' Read more

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'Freeman Clarke provided a first-class, committed IT leader on a long-term but flexible basis' Read more

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J Tomlinson

'Our IT leader's knowledge and experience of business change with IT as a key enabler has added value to our project' Read more

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Crown Golf

'I now have someone within the senior team who can explain the complexities of IT in business terms and has provided clarity and direction to my technology team' Read more

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AllTruck plc

'We needed an experienced IT Director to provide continuity and strategic thinking to address our IT issues' Read more

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British Pathé

'Having someone completely independent and trusted who understands both the business and the technology has proved to be a significant business enabler' Read more

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Simplify Digital

'Freeman Clarke were crucial to the successful transformation of our IT' Read more

Client story

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Cox London

Cox London is an artisan manufacturer based in North London that is growing rapidly. It has an enviable list of discerning clients that appreciate the beauty and quality of its products. Nicola Cox, co-owner said, ‘David Tellis, part of the Freeman Clarke London and Northern Home Counties region, has become an invaluable member of our team — opening our eyes to the art of the possible and shining a light on areas for improvement. He supports our culture, and I feel confident asking his advice on a wide variety of business-related subjects.   His experience and recommendations are always insightful.’

Nicola Cox, Founder and CEO



Colorminium has been shaping the London skyline for almost 50 years and are now one of the most experienced building façade specialists in the UK. Their Finance Director, Simon Byne, stated, ‘We have worked with David Tellis from Freeman Clarke for six months now, as an external CTO, which has positively challenged many of our IT practices and caused us to aim higher in what we can get out of both existing and new systems. In particular the confidence, from experience, to go out and systematically select new vendors where needed has assisted us to find some great new solutions instead of sticking with the status quo!’

Simon Byne, Finance Director



The Big Life Group

David provided invaluable, thought-provoking support during our tender process to transition our VDI managed service to a new supplier. As part of Freeman Clarke’s North West team David provided truly independent advice — a trusted partner I would have no hesitation in recommending to other potential clients in need of part-time IT Director support.’

Cazz Ward, Assistant Director

GHO Capital

‘GHO has been working with Freeman Clarke for several years on a range of engagements with several of our portfolio companies. Freeman Clarke have provided pre-deal advice; they have conducted Due Diligence projects; and they have planned and delivered complex systems and digital integration strategies. They are an important and reliable partner, and their people have been excellent.’

David Miller, Operating Partner


‘Freeman Clarke have been working with BGF for many years now—providing fractional leadership to some of our growing portfolio businesses, as well as assisting BGF directly with our Tech diligence process, as required. The excellent people of Freeman Clarke have worked hard to understand our needs, are quick to respond and provide first-class leaders with relevant skills around the entire country. We look forward to continuing our successful relationship.’

Andy Watts, Portfolio Talent

FCC Paragon

‘FCC Paragon is an established tenant-referencing company based in Portsmouth. Last year, we decided to take steps to ensure the foundations of our IT platform were robust and future-proofed before we embarked on upcoming projects. We very quickly engaged the services of a part-time IT Director from Freeman Clarke to move the department on and ensure we were utilising our in-house developers’ skills in the right area with better support and mentoring. The part-time model has worked exceptionally well for our company, and the IT director is involved with the Board on a regular basis to discuss ongoing programmes and future plans.’

Bryn Cole, Managing Director

Southern Sheeting

Ian demonstrates excellent leadership skills and has the innate ability to encapsulate complex situations into easily understood courses of action. Ian is also wholly “bought-in” to our enterprise and is able to drive projects forward for the betterment of the business. We now need to capitalize on his strategic thinking skills within IT and the wider business. Ian is a pleasure to work with and is a highly respected friend and colleague. I am delighted Ian wishes to continue working with us.’

Tony Hobbs, Managing Director


‘We are a software technology business and have been digitally safeguarding children in schools and colleges for over 17 years as well as providing services to the NHS, police forces, and other sectors. As an ambitious growth-focused business, we recognised the need for a technology leader on our executive Board, but a full-time role would have been overkill. The Freeman Clarke model suited our needs, and we have been delighted with the outcomes that our quality CTO has driven. His blend of experience, commerciality and strategic focus has been a major factor in positioning us as a technology innovator.’

Derek Allen, Chairman and Co-Founder


Keltbray are a £500m specialist construction business that has enjoyed a rapid growth trajectory. With the growth of new digital tools, we felt we needed more senior IT specialist advice, without necessarily requiring a full time CIO.

Steve joined us in August 2019 and as a fractional/part-time CIO provided exactly the input required. He has the experience of working as a CIO in several organisations and was able to mentor and guide our senior IT and Business Systems leaders. He helped us make better use of the existing systems we were using instead of acquiring new ones and helped to direct the efforts we were making in developing new systems so that we were getting improved value-added.

He also implemented structures to review the priority areas and focus on procurement and implementation in those areas. He is very professional and worked well with all levels of staff.’

John Keehan, Group Deputy CEO

IFF Research

‘IFF Research is a full-service research agency that helps organisations from the public and private sector make informed decisions. Established in 1965, we’ve proud to have become one of the largest independent research agencies in the UK.

As part of our growth strategy, we needed to develop our IT infrastructure to support our people and ensure seamless service delivery to clients. We contacted Freeman Clarke for strategic IT support and appointed Paul Larner as interim CTO. Paul hit the ground running, helping us develop our plan to scale successfully.

Working with Freeman Clarke’s extensive network of providers, Paul offered multiple options to expand our platform without huge capital investment. We decided upon a cloud-hosted platform with virtually unlimited scalability. After a proof of concept, the full project was successfully delivered, enabling us to scale our operations to 5x our previous capacity. Paul also led us through a tendering exercise to identify and then onboard a Managed Services Provider for support and maintenance. With Paul’s IT leadership, we are on target to increase our revenue by 30%, helping us achieve substantial improvements in our margins.’

Jan Shury, Managing Director


Private Equity

‘As a partner in a Private Equity firm, I have driven improvements across our portfolio companies, including FinTech, telematics, and traditional AEC firms. In particular, I address poorly performing technology leadership, poor technology choices, and poor project delivery, which all destroy value. This can manifest itself as unacceptable product or service delivery, high transaction costs, failure to deliver expected investment returns, or failure to identify the right value drivers and to prioritise accordingly. Furthermore, innovation and disruptive technology initiatives can create huge adjacent value for the business, but this relies on strong, creative and expert technology leaders.

Underpinning all this is a need to recognise that an exit is planned, often within five years, meaning that the business has to be focused on maximising its sale price at that time. This poses a different set of hiring and performance management criteria — technology leadership needs to be experienced, outcome-focused and commercially astute for any business planning an exit, MBO or IPO.’

Brian Proffitt, Principal

FCC Assura

‘Assura is a leading UK healthcare Real Estate Investment Trust (REIT) listed on the London Stock Exchange. Assura’s vision is to be the UK’s best developer and owner-manager of primary care property, partnering with GPs to deliver high quality patient care in the community.

Consistently high quality and secure technology services are absolutely critical to the efficient running of our centralised operation and the property management service we provide to our client GPs. To this end, we appointed David as our part-time Freeman Clarke IT Director. David has helped us identify and deliver a series of tactical and strategic initiatives to position us for ongoing service quality and business growth. The two main areas addressed to-date include a review and improvement of IT security and transition to a totally new IT infrastructure and Managed Service Provider. Having a part-time, experienced IT Director has enabled us to get traction on some important improvements and deliver with pace and confidence.’

Jonathan Murphy, Finance Director

The Delivery Group

‘The Delivery Group is one of the UK’s largest e-commerce, retail and postal logistics businesses — delivering over 500 million items per year for a diverse range of B2B and B2C clients including Screwfix, Centrica, Morgan Stanley, and J.P. Morgan. Dependable, high-quality technology services are absolutely critical to the Group’s dedication to fulfilling client and end-customer promises. To this end, we appointed David, our part-time Freeman Clarke IT Director, to work alongside our IT team to prioritise and drive through a programme of IT improvement projects to help position us for ongoing service quality and business growth. These projects included various improvements to IT Disaster Recovery and Security capabilities, Technical Platform configuration, and IT Supplier Management. In addition, David identified some strategic considerations to factor into our Group operating model. Engaging with an experienced IT Director through Freeman Clarke has ensured implementing important projects at a fraction of the cost of employing a permanent member of staff — a great model from which we will continue to benefit.’

Michael Owen, Group CFO



‘The Pennies vision has always had technology at its heart so, from the beginning, we needed a first-class technology leader as a trusted and committed member of the team. Freeman Clarke filled this gap for us and have continued to do so ever since — their part-time model means the price point works very well and gives us access to specialist IT expertise we could never have afforded or required on a full-time basis. They have set technology strategy, defined solutions, and helped us form technology partnerships, as well as contributing to our wider board discussions. Importantly, they have felt like a core member of the team and coached others so we even benefited when they were not on-site! Their approach has been pragmatic, attentive, and focussed. They have had a pivotal role in helping us develop our business model, which happens to be in the charitable sector and has already raised hundreds of thousands of pounds.’

Alison Hutchinson, CEO


‘We needed an experienced IT leader to help us prepare for the sale of Willmott Dixon’s residential development division, Be Living. We reached out to Freeman Clarke to provide an IT Director from their London team. Paul Larner quickly came on board to join our senior management team and created an IT strategy to separate the IT systems in readiness for a sale. The plan was smoothly executed within three months, along with £2m of savings. We were now ready for sale! Subsequently, EcoWorld International acquired 70% of Be Living in March 2018, along with projects worth £2.6 billion. Paul has since supported us through a move of 100+ staff to our new head office. Paul has a common sense and practical approach and is able to communicate complex IT initiatives to non-IT senior management. I am more than happy to recommend Freeman Clarke to any company needing strategic direction from experienced IT leaders.’

Karen Rogers, CFO


‘ComXo is a fast-growing business providing global switchboard support services to professional service firms across the City of London and beyond. I needed the experience of a full-time IT Director but didn’t want the cost, and Freeman Clarke’s model provided exactly what was required. I now have someone on the Board who is used to working at that level and who brings a positive and progressive attitude to my technology function. Our switchboard is wholly reliant on our unique technology, and over the last couple of years, since we’ve been working with Freeman Clarke, we have taken major strides forward rolling out our Switchboard Anywhere system, removing single points of failure, improving security, and delivering projects on time and within budget.’

Andrew Try, CEO


St Philips Chambers

‘St Philips is a rapidly expanding barristers’ chambers in Birmingham. Last year we completed an acquisition in Leeds and opened a new office in London. This expansion created technical and capacity issues in IT, and the small IT team were struggling to manage the change. Freeman Clarke initially provided an IT Director to conduct an IT strategy review to identify if IT was “fit for purpose.” The Board agreed with the recommendations from the review, and, over the last 10 months, Freeman Clarke have been helping St Philips to deliver these recommendations and support St Philips’s ongoing growth.’

Joe Wilson, Chief Clerk

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‘As a niche consultancy we’re very dependent on IT—but we simply don’t need and don’t want a full-time IT Director. Freeman Clarke solve this problem. They manage our cost and service issues with our suppliers, and have given us a simple IT strategy that connects our IT investment to our business aims. We have an enduring relationship that’s delivered significant value to us whilst keeping our costs under control. They take our business as seriously as we do.’

John Nevens, Owner and Founder



‘Pitmans is a successful, expanding legal firm who need to use IT to improve our internal activities as well as our services to clients. We don’t need a full-time IT director, but Freeman Clarke give us access to a first-class individual for trusted advice, assistance and leadership. They have helped us to reduce our IT costs and improve our efficiency by removing day-to-day IT issues, and helping us to raise our sights to new ideas and opportunities that IT can offer us.’

Christopher Avery, Managing Partner



‘Wandle is a medium-sized provider of affordable housing in South London. High-quality and reliable IT is key to providing good service for over 25,000 customers. With the speed of change in IT, as well as the changing needs of customers, our need for a well defined and deliverable strategic direction for IT is paramount. But from a value-for-money perspective, a full-time IT director is neither justified nor needed. The fractional model fits our need entirely, and we are able to scale up and down the input we need according to the projects and planning cycles.’

Tim Coppard, Business Partnerships Director


Dovetail Services

‘Dovetail provides a complete subscription fulfilment management service to many of the UK’s magazine publishers. Information Technology is a critical element of what we do, and our bespoke IT systems are central to our business strategy. We needed a leader to take charge of these systems—someone with the expertise, confidence and authority to deliver on our plans and to own and run our IT. Freeman Clarke provided us with options for people which allowed us to choose the right individual who would build the kind of positive and committed culture in the IT team that we need. Freeman Clarke’s IT director got stuck in, addressed a range of short-term issues as well as providing a long-term roadmap. He brings deep experience of software development, data migration and real-world business and people management. He has become a valued and committed member of our senior team.’

Rupert Miles, Managing Director

Grangewood Builders

‘For over 20 years, Grangewood has been applying its expertise, craft and passion to the refurbishment of some of London’s most impressive and important residential buildings. In 2015, we embarked on an ambitious growth plan and needed to ensure our IT was fit for purpose, so we decided to bring in an expert IT Director. Freeman Clarke was the obvious choice, given their reputation. One of their leaders started working for us as our IT Director to lead a review and upgrade of our IT systems. In 2016, we moved offices and implemented a number of significant upgrades to our systems, processes and organisation. We are particularly impressed with the way he has integrated with our team, led the technology selection process and managed our IT suppliers.’

Emma Maile, Director

Nottingham Tram

Martin is a pleasure to work with and I would have no hesitation in recommending him. He is very hardworking and organised and always meets targets. He is very good at working on his own initiative, which is great for me as my time is limited ,and I know that he will make contacts and get things done without me necessarily having to be involved. I am not very IT literate, and he always explains things in a way which I can understand, which is great.’

Johanna Williamson, Finance Manager



‘On3 is a successful professional services business, but we wanted to differentiate ourselves and increase our value by creating a new technology product for our customers. I needed someone to help me develop this vision, the commercial model, and then to turn this into reality. Freeman Clarke provided detailed technical knowledge and the business focus to make all this possible. From the outset, they felt like part of the team and have helped drive and contribute to all aspects of our success. We now have a thriving new business which would simply not otherwise have been possible.’

Jill Foley, Managing Partner

The Spring Partnership Trust

‘Getting the best IT in place to support the organisation is a vital part of our strategy to deliver better pupil outcomes. We needed expert IT leadership and Freeman Clarke were able to provide that. David worked with our leadership team and has quickly understood our organisation, developing a specification for our IT needs. He ran a process to consolidate our multiple IT suppliers, which gives us the IT support we need, with vastly improved service levels and better value for money. David has also developed an IT supplier partnership to help develop and deliver ICT strategy consistently across all the schools in the Trust.’

Jo Brinkley, CEO

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The FD Centre

‘The FD Centre has expanded rapidly in recent years and plans to continue this growth in the future. A scalable CRM system and sales and marketing platform is at the heart of this vision, but we had struggled to get this project underway for many months. Freeman Clarke helped us understand our objectives, clarify options, and turn this into a plan of action. Their Principal directed the project and led us through a potentially difficult product and supplier selection negotiation. As well as the technical aspects, he also deals with the vital tasks of keeping the business objectives in view and everyone on-board. He has the confidence, experience and authority to make this happen and is only interested in helping our business.’

Colin Mills, Chairman


‘Nacro is a charity dedicated to positively changing lives, strengthening communities, enhancing social inclusion, reducing crime, and preventing offending behaviour. With an ever-changing social justice landscape, we needed to revisit all aspects of our strategy, including the delivery of ICT to support our Staff and our Service Users. Lacking suitable internal resources, we spoke with Freeman Clarke, and they seconded a Principal to take over as Head of ICT on a part-time basis. Since then, he has been working with the Executive Leadership Team, Senior Managers and the ICT Team to reposition ICT to better support the charity in a more cost effective manner. Apart from contributing to the overall business and cost reduction strategy, a significant amount of work has been done within ICT to make it more flexible, enhance mobility with our frontline workers, and enable the charity to better understand and report on its outcomes.’

Jacob Tas, Chief Executive

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Graeme Freeman
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