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The 3 Key Ways to Transform Your Business with Technology

The lockdown created an urgent need for many businesses to switch to home offices. It wasn’t easy, but it was doable: getting people connected and working from home didn’t hurt so much.

But for many mid-market business leaders, the rush to telecommuting exposed troubling strategic challenges:

For nearly every mid-market business, security issues became even more acute. The lockdown quickly exposed weak and out-dated security and authorization processes. The result? Companies are falling prey to cyberattacks. Or at best they will struggle to demonstrate regulatory compliance.

These issues call for transformational changes. And although they won’t be easy, they’re not as hard as you might think.

Transformation 1: Using IT infrastructure to add value

Companies need to ensure that their IT infrastructure matches their business strategy.

For example, we often recommend outsourcing basic IT support of cloud services. This frees up in-house people to focus on value-adding activities. Depending on your own company strategy, it may be better to in-source strategic software development, business process improvement, back-office systems configuration or data analysis.

Transformation 2: Integrated systems, processes and controls

It can feel daunting to move away from legacy ways of working. But simple, well-structured processes and systems cost less, improve customer service, and allow for compliance and business continuity planning.

If your systems and data are rationalized, you can integrate with external services, so as we mentioned above, outsourcing can become part of your strategy.

And, for many business service providers, your ability to integrate with your clients’ systems provides a point of difference and creates a barrier to exit.

Finally, this transformation creates a platform for adoption of AI/ML and for creating new online channels.

Transformation 3: Innovation and digital initiatives

Both consumers and business clients expect almost all products and services to be online. Most innovations now have digital at their heart, and digital experiences are now practically inseparable from your customers’ experience of your brand.

This tech is much more than a necessary evil. To create a high-value and agile business, CEOs must embrace tech as part of their strategy.

These are uncertain times. But many CEOs see opportunities to restructure their business, to enter new markets, and to scale up. The above three transformations offer an approach to plan for your own breakthrough.

Need help? Many CEOs work with Freeman Clarke because we take on uncomfortable changes and challenges with reassurance and guidance. Transformational change requires experienced and expert IT leadership.

We are the largest and most experienced team of IT leaders. If you want to know more about how we can help, then get in touch.

Visit our Technology Roadmap for Growth Knowledge Center which includes all content related to this topic. You may also want to look at our Digital Transformation Knowledge Center.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

Cyber Security is a Leadership Challenge

These days perhaps half of all companies face a Cyber Security attack. The usual response is to insist that it’s the IT team’s problem. But in our experience, the buck stops with the CEO. This short video explains how you can quickly educate yourself about Cyber Security and how Freeman Clarke can help.

Visit our Cyber Security knowledge center which includes more content related to this topic.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

My company is under cyberattack! What do I do?

What to do if and when your company suffers a cyberattack.

You can listen to the other audios in this series here.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

How do you start a Cyber Security plan?

So many CEOs, however capable, are unsure about how to start a Cyber Security plan. Gerry explains where and how to start.

You can listen to the other audios in this series here.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

How can a CEO get the sales team focused on Cyber Security?

So many security risks come in through the sales team. Listen to our quick guide to getting the salespeople to take these risks seriously.

You can listen to the other audios in this series here.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

How to judge your real level of Cyber Security risk

A quick guide to assessing your company’s actual risk of cybercrime, and how to get started on prevention.

You can listen to the other audios in this series here.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

How to get Cyber Security on the C-suite agenda

Cybercrime is a clear and present danger to mid-market companies. Here’s how to get your executive team to make it a priority.

You can listen to the other audios in this series here.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) CIOs and CTOs. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

17 Critical Cyber Security Questions To Ask Your IT Team

Suddenly the office is closed, and everyone’s working from home.

The IT team is coping, but you’ve got nagging doubts about cyber security. You ask the IT team a few questions, but the answers seem to be in a different language!

Well, you should be concerned. Criminals are ramping up their activities, because systems are more vulnerable when people work from home.

But there’s no need for panic. Most cyberattacks are successful simply because basic steps haven’t been taken.

Here is a simple checklist to ask the person in charge of IT. The answers should all be YES!

Protect your data

  1. Do we know for sure that our backups are working?
  2. Does data stored on a home user’s drive get backed up?
  3. Does our central data storage have versioning?
  4. Do we have a Data Loss Prevention system running?

Protect your remote devices

  1. Do we have multi-factor authentication set up for our systems?
  2. Will our anti-virus, anti-malware and patching tools automatically update for home users?
  3. Has everyone who’s working from home signed a communications and internet usage policy?
  4. Have we given cyber security training to the team within the last six months?
  5. Are our legal policies appropriate for people working remotely and at home?

Protect your network

  1. Do we use a Virtual Private Network (VPN) to connect remote users to the company network?
  2. Is our email system encrypted, and has DKIM, DMARC and SPF been set up on the Domain?
  3. Do we have mobile device management systems controlling all mobile equipment on the network?
  4. Do we have an appropriate system usage and data management policy?
  5. Are business applications configured to provide least-access privileges?

Stop the bad guys

  1. Is our video conferencing protected and are calls secure?
  2. Do we have the right checks in place to stop us losing money through fraud?
  3. Are our remote support tools secured against rogue access?

If you value your business, make sure the answer to all these questions is YES. And visit our Cyber Security and COVID-19 knowledge centers, which have more useful content related to this topic.

Freeman Clarke is the largest and most experienced team of part-time (we call it “fractional”) IT leaders. We work exclusively with ambitious organizations and we frequently help our clients use IT to beat their competition. Contact Us and we’ll be in touch for an informal conversation.

 

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Graeme Freeman
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