"World class" client relationships
Net Promoter Score (NPS) is a widely used measure of a firm’s customer relationships. NPS scores vary across different industries, but a positive NPS is generally deemed good, an NPS of +50 is generally deemed excellent, and anything over +70 is exceptional.
For more information see wikipedia.
Connecting your systems and digital strategy to your business objectives.
Online and digital are at the heart of most new opportunities, and custom software is often key.
Enable your IT team and suppliers to help drive efficiency, service, and innovation.
PE houses are driven by valuations, and IT and tech are now at the heart of business value.
Get on top of cyberthreats, security risks, regulatory issues, and compliance problems.
Efficient and scalable systems and processes allow business to grow and flourish.
Cyber Security and Compliance, ERP and Integration Issues, Technology Roadmap for Growth, Chief Technology Officers CTOs, Robotic Process Automation RPA, Digital Transformation
Our plain-English executive-level briefings, videos and posts focus on the issues and challenges facing mid-market businesses.
Challengers versus incumbents, big versus small — recent years have seen the emergence of countless challenger businesses rising up across...
Read moreFollowing our recent event on Long Island, we ran another 4 Levers event at the Natirar Resort in New Jersey...
Read morePretty much every CEO is concerned about increasing cyber threats, security risks, regulatory issues and compliance problems – and rightfully...
Read morePlain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
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Graeme Freeman
Co-Founder and Director
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.