top score for customer satisfaction & “World Class” NPS. What’s NPS?
top score for customer satisfaction & “World Class” NPS. What’s NPS?
"World class" client relationships
Net Promoter Score (NPS) is a widely used measure of a firm’s customer relationships. NPS scores vary across different industries, but a positive NPS is generally deemed good, an NPS of +50 is generally deemed excellent, and anything over +70 is exceptional.
For more information see wikipedia.
Connecting your systems and digital strategy to your business objectives.
Online and digital are at the heart of most new opportunities, and custom software is often key.
Enable your IT team and suppliers to help drive efficiency, service, and innovation.
PE houses are driven by valuations, and IT and tech are now at the heart of business value.
Get on top of cyberthreats, security risks, regulatory issues, and compliance problems.
Efficient and scalable systems and processes allow business to grow and flourish.
Cyber Security and Compliance, ERP and Integration Issues, Technology Roadmap for Growth, Chief Technology Officers CTOs, Robotic Process Automation RPA, Digital Transformation
Here’s a selection of our most popular content on the issues and challenges facing mid-market businesses and CEOs, including plain-English briefings, informative videos, and testimonials from key clients.
Many CEOs and leadership teams encounter frustrations with their IT and business systems. The Fast Tech Audit helps you identify...
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Digital Transformation may just mean simple IT done well. Or it may mean genuine technology innovation, something that is breaking...
Read more"CTO as a service" means getting valuable advice from a Chief Technology Officer (CTO) as you need it, without ongoing...
Read moreIt is easy to assume that a Chief Information Officer (CIO) is the same thing as a Chief Technology Officer...
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When do I need a Chief Technology Officer (CTO) and how do I find one?
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Integrated the existing systems and processes between the US and the UK, developed and implemented an entirely new technology infrastructure Read more
Developed a roadmap for growth of the business processes and systems, and the IT capabilities encompassing all aspects of technology, internal IT team, and external supplier selection and management. Read more
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
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Graeme Freeman
Co-Founder and Director
Plain English board-level briefings focused on technology strategies to deliver competitive advantage and business success.
You can unsubscribe at any time.
Call us on 0203 020 1864 with any questions.
